Appsdaily — my phone has been completely broken..and now I'm trying to contact apps daily company but I'm not able to do so...plz anyone help me..

Address:

Sonbhadra, Uttar Pradesh, 324001

I'm having Samsung galaxy s7 edge... abiut 7 months before i had purchased this phn and that time i also made it registered on apps daily under platinum plan.. According to that plan the company assured that they will repair my phone in 15 days gurantee or else they will pay the amount of phone. And now my phone has been broken.. And now i wanted to claim insurance of my phone but I'm not even able to contact that company... Even if I'm able to contact the company one of the major issue is they once said that they had changed their company's policy and now they will take 6 % of the phone's MRP as processing charge and they will now take time for 1 to 2 months...so i want to ask how is it fair.? The day on which i registered my phone there was no such policies. These policies have been created afterwards.. So how will my phone come under these new policies..? I want the company to provide me those facilities which they had said me before..so plz sir help me out.. I'm sick of this problem.. plz help..,