Appsdaily — payment not received even after 10 month of promised time frame

Purchased appsdaily insurance worth rs 4999rs with my new samsung s7 edge (56, 900rs) on 18/03/2016. They promise me repair or replacement of the device with in 10 days after claiming if it got any accidental damage.phone got accidental water damage on october 2016. handed over phone to appsdaily and they charged me another 2845 rs .phone returned without repairing after 1 MONTH. And they told me, they will give 12, 790rs to replace the screen and there is no other damage to the phone. They told me to visit my nearest samsung service center and they refered a service center and they will do the needfull. Service center people inspected the phone and told me that more parts has to be repalaced and it will cost around 30, 000rs. I informed this to appsdaily, then they told me that i just need to sent the estimate to appsdaily and they will transfer that amount to my account. Its 9 months now, I called many appsdaily people. the keep giving me time lines and fails.this is happening for last 10 months. visit apps daily connect center around 10 times which is 20 km away from my place. I'm attaching the estimate i got from service center and other documents below. please help me.
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AppsDaily customer support has been notified about the posted complaint.
Aug 08, 2017
Updated by Anoop Pariyaram
claim intiation id :- ADN_101016_[protected]
Aug 11, 2017
drshafique's response
At ...time am traveling from sillod to my village alland
near my villages bus station one biker come direct wrong side and hit my bullete bike after that am skidded and me falled down on road due to this my pant has been teared and also my iphone 6 which is in right pocket in my jeans also breaked

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I have samsung galaxy j2 8 gb some problem for screen .my mobile number[protected] my account num [protected] bank of baroda
m g road main branch agra 282010.
At ...time am traveling from sillod to my village alland
near my villages bus station one biker come direct wrong side and hit my bullete bike after that am skidded and me falled down on road due to this my pant has been teared and also my iphone 6 which is in right pocket in my jeans also breaked

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