[Resolved]  Aqua Pure — Very very bad amc service

Address:400101
Website:Firstly they do not come regularly as per there interval mention after so many time of following if

Firstly they do not come regularly as per there interval mention after so many time of following if they come the boy does not capable or doing service of aquagard properly
This is second time my aquagard machine was not working the service boy came n told me that your aquargard pcb or main cercuite board is not working this will cost me rs1800 n it is not covered in amc then i call aquagard company service for same the technician come check n change the fuse n wire connection porperly n machine started working i paid aquagard company service charges rs 300 second time

This service should be perform by aqua pure jal company as i have amc with them but their boys are train for cheating customer saying pcb not working charge extar rs 1800 n bring same pcb of the customer only
I was told twices n both the time i call aquagrad company i have to pay rs 600 to 700 instead off rs 3600
I have writen complain on amc card n ask for refund of my money back but no reply

Company details
Aqua pure jal
Agamya enterprises
Helpline no.: [protected]
+[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2017
Complaint marked as Resolved 
Aqua Pure Plus customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Aqua Pure Plus Customer Care's response
Dear sir ..
As per the company terms electrical parts not covered on AMC ..so please kindly cooperate if any problem in filter or service problem we are surely service without any cost...please call customer care [protected]
Complaint comments 

Comments

Greetings to our valuable customers from Aqua Pure Plus,
We are providing our best services to our valuable customers with the 100% satisfaction. We don’t want to lose our customers at any situation & ready to serve at your doorstep. We request all our valuable customer to contact the following helpline and customer care numbers. The below are the service centres in Chennai and other outstations in Tamil Nadu.
Corporate Office : No:16/148, V.V. Koil Street, Thiruvalleswarar Nagar, Thirumangalam, Anna Nagar, Chennai – 600040.
For Chennai Branches: Customer Care: [protected], [protected](100lines)
E mail: [protected]@yahoo.com
Web: www.nanopurero.com www.aquapureplus.com
facebook.com/aquapureplus.privatelimited/
Chennai Branches:
Branch : No:4/52, Pillaiyar Koil street, Pallavaram, Chennai.
Branch: Old No: 6/97, New No:3/12, Meera complex, Trunk Road, Poonamaliee High Road, Porur.
Branch: No:42, V.O.C Street, Golden House, Guduvanchery.
Branch: No:53/A, T.H. Road, Thangal. Thiruvettriyur.

Outstation Branches:
Branch: 6/15, 1st Floor, Ramakrishnapuram, Kosapet, Vellore.(Bala: [protected])
Branch: 89, First Floor, First Main Road, Raja Colony, Contonment, Trichy.(Sathish:[protected])
Branch: No:6, Chekkumettu street, Kallaikuruchi.(Prabhakar :[protected]
Branch: No:664/4, Raj Krishna complex, Karajar Road, Thiruvannamalai.(Kumaresh:[protected])
Branch: No:20, K.K. Nagar, Salemedul Villupuram.(Mani:[protected])
Branch: No:664/4, Raj Krishna complex, Kamarajar Road, Attur(TK) 636101.(Moorthy:[protected] & [protected])
Branch: No:29, 2nd floor, Annai Theresa street, Raja Nagar, Pondy, Landmark: Near Bus stand & Adithya Guest House backside. (Manikandan: [protected] & [protected])
Assuring our best services at all the time & With warm Regards...
AQUA PURE PLUS PVT LTD

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aqua Pure Plus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    59
    Pending
    0
    Resolved
    45
    Aqua Pure Plus Phone
    +91 98 4095 9698 [Madurai]
    +91 93 8053 3888 [Ulunderpet & Virudhachalam]
    +91 41 5131 2221 [Kallakurichi]
    Aqua Pure Plus Address
    No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
    View all Aqua Pure Plus contact information