Aquaguard — Aquaguard machine not working

Address:Kolkata, West Bengal, 700094

Since the purchase of Aquaguard Magna in December 2014, on an average 2-3 complains per month have been registered from my mobile no-[protected]. Thanks to this forum, part of the problem for unrelaibilty and disfunction of machine was taken care off by replacing level sensor. but it is still disfunctioning and every now and then complains are registered. since few times, intermittently machine is not filling up water and "Green" indication glows showing some problem.TDS level is also high. Aquaguard service persons visited and said since warantee period is going to expire so such problem will continue and "Green " indication will keep on glowing. Hence to rectify the problem, some components need to be replaced. But they are not showing any willingness to rectify and accordingly replace the defective components. On enquiring about it, their answer is that since it's warantee period is going to expire soon in Dec 2015 so no parts can be replaced. Such answer and action of Aquaguard is completely against the consumers interest.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7760
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information