Aquaguard — IN FOUR MONTH OF PURCHASE FIVE TIMES SNAG

farida nahid

from Singrauli, Madhya Pradesh

Address:

Kolkata, West Bengal

Dear Madam/Sir, Aquaguard sells their product door to door trapping the consumers with propaganda of benefits of new machine. This year 2015 in January, Aquaguard sales person appeared at my door and sold me "Aquaguard Magna" describing the health benefits of this new machine.Since the purchase of this one, five times there were snags.Again today i have lodged the complain with the ref-[protected]. Sine it is in warranty period, so they will repair it free of cost.But i am worried, seeing the frequency of snags, when warranty period is over how many times i have to pay for such repair. I had purchased "Aquaguard Reviva" four years back still it is working fine but "Aquaguard Magna", though both are installed adjacent to, has stopped working many times within the span four months only. It is being requested to kindly look into the matter. Regards Kausar Ali [protected]

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farida nahid

from Singrauli, Madhya Pradesh

since the last time, after having requested Aquaguard for permanent soultion of the malfunctiong machine "Aquaguard Magna", i have registered complain 14-15 times atleast through my registered mobile number:[protected] and to name a few complain numbers are:81390566, [protected] etc.but now since last two times of my registering complain no body from Aquaguard has turned up and since then it is out of order though it is in warranty period.
i am of firm believe that their sales person has definitely sold me a machine which is in early stage to establish reliabilty.it has been sold on completely false ground.
through this form, i would suggest in line FSSAI with there, too, should be institution to check such electronics products which are being sold on false ground and false promise.