Arena Flowers — Non delivery of Flowers

Address:	"PLEASE DEAL WITH THIS COMPANY AT THE PERIL OF YOUR ORDER NOT DELIVERED AND ALSO NO REFUNDS" Arena flowers is a pathetic flower delivery company, who
Website:	www.arenaflowers.co.in/pages/contacts-arena-flowers

"PLEASE DEAL WITH THIS COMPANY AT THE PERIL OF YOUR ORDER NOT DELIVERED AND ALSO NO REFUNDS"
Arena flowers is a pathetic flower delivery company, who failed to deliver an order paid for in full. For Mother's day 2021, I ordered 4 bouquets from 3 different vendors to be delivered to different cities of India. All of them delivered beautiful bouquets and on time, except Arena flowers.
When asked why no delivery was made, they seem to be initially at a loss for words. But soon found composure to act smart and use excuse of Pandemic.
Honest and truth be told, all other vendors delivered under worse lock-down conditions yet did an excellent job.
Arena flowers lackadaisical attitude warned me not to do deal with them in future. But when asked for refund they quoted some 'fine-print' when placing order that if they fail to deliver, they will not only not refund amount charged instead provide 'credit voucher?' So this terrible company is holding customers hostage. And will not provide reasonable customer service yet indemnified themselves against refunds. Total fraud and victim of double-whammy!
PK