Arena Flowers — Order only if you want to pour your money down the drain

Website:

www.arenaflowers.co.in

Ordered flowers for my husband on Valentine's day with the belief that they will be delivered on the same day i.e. 14th Feb because that's what the site said "Flowers for Valentines day". On 15th Feb the customer care tells me that somewhere in micromini size text it was written on the billing page that the flowers will get delivered in 2 business days.
After that, they tell me that they have delivered the flowers to my address which I never received. On multiple follow-ups and asking for refund they partially refund my money(No idea as to why only partial when they couldn't even deliver the order at all) in the form of Arena flowers gift card which implies I will have to order again from this unprofessional website to use whatever money of MINE they have refunded which I can never even dream of so eventually, my 700 Rs went completely down the drain.