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Arise India Complaints & Reviews

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Last updated Jun 25, 2022
Complaints 40
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+91 98 1031 2322
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309, Narain Manzil, 23, Barahkhamba Road, Connaught Place
New Delhi
New Delhi District
Delhi
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110001

Arise India reviews & complaints page 2

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K
Karam Singh Matharu
from Delhi, Delhi
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Address:New Delhi, Delhi, 110018

I purchased the gas geyser arise executive 7 l gas water geyser thru flipkart vide order no. od[protected] but i receive the arise para 7 l, i installed the geyser but geyser is not working, i sent complaints on 16-11-16 & 18-11-16 but no response is there from your end. all the contact numbers mentioned on the official website are incorrect. kindly attend my complaint at uts earliest.
Arise India customer support has been notified about the posted complaint.
Nov 22, 2016
Updated by Karam Singh Matharu
Karam Singh, . NE-29, Vishnu Garden, New Delhi-110018, . Ph. [protected], . [protected]
My kettle is not working plzzz as soon as possible
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    J
    Jagdish Bughani
    from Siwan, Bihar
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    Address:262402
    Website:Www.ariseindia.com

    Many time i call ur custmer care. But my complaine is not complete. Plz action in my complain. My complane no is up[protected] & up[protected] my complaint submit on 16/08/2016 but no responce on till date. I purchased a new inverter luminous eco watt 950 va coz u r not responding. U r cheating with me no prob i know that what will my next action thanks for customer support service
    Arise India customer support has been notified about the posted complaint.
    I have complaint last time of my geyser not working i want to repair this but no body contact me about this so please kindly short out issue.

    my no. [protected]
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      M
      Mandy1989
      from Shimla, Himachal Pradesh
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      Address:Barnala, Punjab, 148105

      Dear team
      I have been called to customer care more than three time and submitted the complaint but they did not take any action . One thing is more engineer without checked the bettery generate the ok report .i did faith on company during the purchasing time but now it is totally different .today I talked with raj kumar .his way of talking was rude . He did fight with me instead of guide me .complaint number is dj13063094 I am not satisfied o[censored]r service
      Arise India customer support has been notified about the posted complaint.
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        P
        pritiunnao
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        Address:Unnao, Uttar Pradesh, 209801

        Sir
        I mahendra singh baught inverter from palak electricals unnao up brand arise super 700 dt 30/08/2014 but now a days it takes many extra load above 4 k watt dealer also check it but not change it ; i pay extra elctricity bill due to its fault please take action against dealer and change my enverter.
        Mahendra singh mob-[protected];[protected]@gmail.Com.
        Arise India customer support has been notified about the posted complaint.
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          I
          ishwarcharan
          from Mumbai, Maharashtra
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          Venelication ao vento 8' fan replacement.

          Address:Chittorgarh, Rajasthan

          Replacment
          Venelication ao venti 8' fan not work, so replacment it.
          Shop name ;- m/s rajasthan electronics
          Tin no ;- [protected] customer ref. id - aosraj5
          Invico no. ri/ara15/[protected] date 29/10/2015...
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          Y
          ygupta3
          from New Delhi, Delhi
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          Address:New Delhi, Delhi, 110032

          I had purchased a subersible pump on 19/04/2015 from M/s Akshay Builder Store at shahdara Delhi. On dated 24/02/2016 it hasbeen stopped working I have complained to the company M/s ARISE INDIA LTD vide complaint No. DL[protected] on 25/02/2016 but company has refused to replace my pump during the guarantee period . I am facing many problems because of this pump .
          Arise India customer support has been notified about the posted complaint.
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            A
            ankurshukla1988
            from Lucknow, Uttar Pradesh
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            Address:Lucknow, Uttar Pradesh, 0522

            Many time i call ur custmer care .but my complaine is not complete .plz action in my complain.my complane no is UP[protected]
            Arise India customer support has been notified about the posted complaint.
            I HV requested to change 2 motors that I HV purchased but they are not handling my complaint seriously
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              A
              Ashish Kala
              from Delhi, Delhi
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              Address:249403
              Website:www.snapdeal.com www.ariseindialtd.com

              Dear sir... i have purchased a induction from snapdeal on 02nd nov 2015, after one month on 03rd dec suddenly my machine stopped working... all customer care number which snap deal and arise india mentioned in bill or in websites are not in use or not a valid no. i am searching for a service centre from last one month, pls help me. bill no.S7FA08/15-16/6796 model- ind.cooker aura barcode no. ZHXR[protected] when i sent mail to arise india i rcv a msg having this no. reg. ref. no UP[protected], and one password.. but from the first jan of this month no one came to me to repair or change my induction
              +1 photos
              Arise India customer support has been notified about the posted complaint.
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                S
                sumit3920
                from Mumbai, Maharashtra
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                Address:New Delhi, Delhi, 110009

                Problem --- [protected] Actions sumit gupta 08:15AM To: appliances.[protected]@ariseindialtd.com, [protected]@ariseindialtd.com Cc: replacement.[protected]@ariseindialtd.com Dear Concern, I bought motor from Arise India Ltd. in may/june 2015 with 5 years warranty. I am facing problem with your motor and i registered my complaint on 23rd dec. But my problem is same because no one has time to come and check what is the problem. Please HELP !!! Regards: Sumit gupta # [protected]
                Arise India customer support has been notified about the posted complaint.
                Dear Colls, I bought motor from Arise India Ltd. in/March 2016 with 1 years warranty. I am facing problem with your motor.So please registered my complaint and replace them ...


                i m try to call your given customer no but problem is same because no is not pick one has time to come and check what is the problem.


                Regards: Umesh MIshra # [protected]
                DDA Flat 34 c PKT B

                Dwarka sec 26 new delhi-110077
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                  A
                  amitkt1987
                  from Delhi, Delhi
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                  Address:Faridabad, Haryana, 121009

                  Dear Concern I registered my complaint on 25 November for submersible not working they given complaint no 09658 and TAT is 72 hours but None person came I did more than 30 calls And 5 mails in customer care but very poor and pathetic experience I faced none response since 25 November I requested to take urgent action on the same
                  Arise India customer support has been notified about the posted complaint.
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                    M
                    Mary Paul Alookaran
                    from Mumbai, Maharashtra
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                    Address:New Delhi, Delhi, 401208
                    Website:Ariseindialtd.com

                    The inverter draws too much power even after the battery is full causing excess consumption of electricity. I havebeen paying almost 1000 rs per bill more than required due to excess power consumption by this inverter. Last two months theinverted consumed 4 times the required power causing me to pay abill od rs 25000. Who is to blamefor the faulty inverter. The amount i have toshell out is my one months salary... i want go lodge a. Complaint against arise inverters and request everybody never to puchase an inverter with brand name arise
                    Arise India customer support has been notified about the posted complaint.
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                      A
                      Anoop Gopalakrishnan
                      from Bengaluru, Karnataka
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                      Address:110068
                      Website:www.ariseindialtd.com

                      I bought a Water Geyser(Champion 25 Liter)2+3 year warranty on 16th Dec 2014 from Unique Electronics, Shop no:7, IGNOU Road, Saidulajab, ND 110030.(bill no:1181). It was working fine for nearly 5 months and after that the water was not getting heated so contacted the customer care, they informed us to wait till September to get the issue checked and rectified. On 1st Oct 2015 we complained and got complaint no:DL[protected] and there was no revert, On 8th Oct 2015, we complained again for the issue and got the complaint no:DL[protected] and after multiple follow-up we got another complaint no:DL[protected] on 14th and has been calling almost every day but the response from the customer service is PATHETIC and WORST. IS there any officer in the customer service who can attend to the issue and resolve the same. The field Technician Abhishek([protected]) was very rude and was least bothered about the issue and was asking me to use Gas Cylinder instead of Geyser. Please note if I am not getting a solution for the issue, will move to consumer court. I have all the transaction happened over the call recorded in the phone. My contact Details are as mentioned below: Anoop G [protected] anoop.g.[protected]@gmail.com
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                        S
                        Satish Virwani
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                        Address:Gadchiroli, Maharashtra
                        Website:www.ariseindialtd.com

                        Dear Sir, I am writing of a matter which I am confident will be of interest to you. I had purchased ARISE INVERTER from ALFA ELECTRICALS DESAIGANJ DIST.GADCHIROLI(M.S[protected] in June 2015. During long power cuts Led lights, tube lights zero bulbs were fused, initially I ignored. But then I noticed that this happen only when it runs on inverter. I complained about this to local dealer but had not cooperated & said that it must be your wiring problem. I checked all my wiring in my newly constructed home from my electrical contractor, all the wiring were OK, & there is a problem in inverter, during power cut the inverter voltage is very high approximately 280, which electric gadgets cannot bear & get fused making my personal loss because of your inverter fault. Local dealer is not responding on my complain, I will wait for eight days from today, if any action is not taken & if it is not taken seriously I will claim in consumer forum & share my experience about ARISE INVERTER on social networking sites like Facebook, twitter, Instagram, what's up & advice people not to use Arise inverter. I would like you to know that I had foreseen the possibility o[censored]sing your company products in the future. Unfortunately, however, that will not occur if I am to expect this type of service. Surely, my unfortunate experience is not in alignment with your reputation, which I hear is of high caliber. Sincerely, SATISH VIRWANI DESAIGANJ (WADSA) DIST.GADCHIROLI (M.S) [protected] [protected]@gmail.com
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                          S
                          sams124
                          from Pune, Maharashtra
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Address:East Singhbhum, Jharkhand

                          I ordered an Arise Sandwich Maker (Order no:104890) on 11th Dec'2014 and paid full amount of 299/- through online payment gateway.Till date I have not received the product. I have already tried to contact the company through mail and contact number provided in website. But received no positive response. I had ordered the product for daily uses expecting it to be delivered latest by 22nd Dec'2014. But it is yet to be received as on 31st Dec'2014. Because of this I will have to purchase a new similar product at a much higher rate (Approx 1000/-) from market to keep my daily routine unhampered. My demand are as follows: 1. Rectify the deficiency in services by delivering the product at the earliest within 5 days and compensating the mental agony and harassment which I have gone through by providing me any additional benefit which you may think fit. OR 2. Failing to deliver within 5 days from now, I would like to claim of the refund for the product and additional Rs5000/- for all other damages.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            A
                            ajaysharma845
                            from Delhi, Delhi
                            Resolved
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Jammu, Jammu and Kashmir

                            Dear sir,
                            i am Ajay Kumar Sharma from Flora Nagbani Jammu. i had purchased an inverter last year. it work few months but at present its battery is not functioning. i have complaint in there service center, they did not take action and did not respond about that. please do needful action .

                            Regards
                            Ajay Kumar Sharma
                            Village: Flora Nagbani
                            Post office: Domana.
                            pin 181206
                            Jammu
                            mob. [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Arise Inverter — Arise inverter not working

                            I have purchase Inverter from Arise India Pvt ltd but soon after installation within 2-3 days , it stop working . I have call to Arise Indi Pvt Ltd regarding this but they have not responded and till date the problem is not resolved
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                              S
                              sande93
                              from New Delhi, Delhi
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                              Hi,

                              I have bought an arise iron after one month due to some problem its not working, for this I have contacted to Delhi customer care people, since I am residing in Sahibabad Ghaziabad so they told us to contact Ghaziabad helpdesk. When we contacted Ghaziabad helpdesk for repairing of iron they told us to go to shop from where we bought this iron. As well as I know in guaranty period for repairing mechanic use to come direct customer home. i have send two mail to customer care also but no reply. This iron is not in use from many days, due to this I am facing lot of problem.

                              Home address- Flat number LIG 16B Tulsi Niketan, bhopura, Sahibabad Ghaziabad U.P.(Near M.K. Restaurant).

                              Mobile number:-[protected]

                              Do the needful as soon as possible.
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                                I
                                iqcorg
                                from delhi, Delhi
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:East Delhi, Delhi

                                On Sat, 3/12/11, Mahendra aggarwal <[protected]@yahoo.co.in> wrote:

                                From: Mahendra aggarwal <[protected]@yahoo.co.in>
                                Subject: Voilation of MRP Act
                                To: [protected]@pti.in, mail_l [protected]@gmail.com, [protected]@uniindia.com, [protected]@uniindia.com, [protected]@network18online.com, [protected]@mhonenews.com, [protected]@timesgroup.tv, [protected]@vsnl.net, [protected]@liveindia.com, [protected]@ddnews.com, [protected]@gmail.com, [protected]@network19online.com, stephen.[protected]@euromoneyasia.com, [protected]@aajtak.com, [protected]@network18online.com, [protected]@moneycontrol.com, [protected]@ndtv.com, [protected]@indiatimes.com, [protected]@zeetv.com, [protected]@zeenetwork.com, [protected]@aajtak.com, [protected]@ddnews.com, [protected]@timesnow.tv, [protected]@liveindiatv.com, [protected]@yahoo.com, [protected]@indiatvnews.com, [protected]@starnews.co.in, [protected]@hindustantimes.com, [protected]@timesofindia.com
                                Date: Saturday, 3 December, 2011, 12:43 PM

                                All media channels

                                To,
                                The Hon`ble Minister
                                Ministry of Consumer affairs food & public Distribution
                                New Delhi 110001

                                Respected sir,

                                Your department gives Mass publicity not to pay more than MRP for the interest of consumer protection Act whileas in India the products are sold more than MRP and the manufacturers do not worry even threaten we raise the voice against MRP charged.

                                Arise India Limited
                                B-38, Jain Chowk,PALAM
                                New Delh 110045

                                Are selling the products in large quantity and forcing the consumers pay .Hence it is violation of MRP ACT and cheating to Indian consumers forcefully.

                                The consumer has purchased water dispensers @3,80-0/- + vat @ 12.5% extra whileas the MRP printed on the box is Rs 1700/- Double amount of its MRP Printed.
                                Further no Importers name and address is printed on the pack.
                                No consumer Helpline is printed on the Box
                                Photocopy of the Box and copy of purchase bill is enclosed herewith for your necessary action .
                                One side your department is advertising and publicing not to pay more than MRP it is consumer rights. Hence it is the violation of weights and measurement department.
                                We have approached the weight & measurement departments on 21/10/2011 and 2/3/2011 2 times but no any actions has been initiated all the departments are in the pocket of manufacturers.

                                One side your department is advertising and publicing not to pay more than MRP it is consumer rights. Hence it is the violation of weights and measurement department. Hence your department should close the mass publicity and consumers should be cheated by Indian manufacturers
                                .
                                Thanking you,
                                M A Majria-IQC
                                (Regd NGO for consumer awareness)
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  kuldeep heer
                                  from Delhi, Delhi
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Consumer fourm

                                  I gave a amount of Rs 5000 as a advanceon 25/2/2011 , for (Rs 9000) for the chimeny of Arise india limited . I installation was due on 6/3/2011 . but installation was not made ,Now i am not interested in the installation .
                                  I want the refund of the amount but the company is not giving .

                                  company name Arise India Limited ,
                                  Zail singh Nagar
                                  dist Ropar Punjab

                                  Branch ofice SCO 38 , phase 1 mohali

                                  Kuldeep kumar
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear sir
                                  Kindly contact the custmer care your complaint could could be discussed on the same also if nothing happens mail us at [protected]@gmail.com, we`ll try our best to resolve the issue in respect of genuineness of problem.

                                  Battery not charging.

                                  Battery not charging, battery backup very poor.wants a service request,
                                  Pls raise a service request...
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                                    Smita Chawla
                                    from Delhi, Delhi
                                    Resolved
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:North Delhi, Delhi

                                    we are having a Arise India company's geyser at our home but now when we are trying to use it , it is not operating . we have checked it on every part , placed new batteries also then also the ignition is nto coming......so request you to please follow my mail immediately as already winetrs have started & we have patient with joint pains at our place ....my contact no is [protected].geyser is in the name of HARISH CHAWLA. & SERIAL NO IS 0Y8093941. date of purchase is 29.12.2009
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Agree with you, I recently purchased a Geyser of Arise India in Udaipur of 10 Ltr capacity on 18.12.2010 in Udaipur.

                                    Its outlet pipe has burst three times and ther is no satisfactory answer from the dealer or the company.
                                    Even customer care center nos on the booklet are incorrect.
                                    I have purchased a Halogen cooker from them and the unit came with the halogen lamp broken. They are not ready to fix the issue and is telling that it is not covered under warranty. They are not even ready to replace the part on payment. Don't buy from these cheaters.

                                    Vishnu
                                    I ordered a sandwich maker online and its almost a month that they have not yet delivered the product. None of the customer care numbers are ever available. No replies to repeated mails. Damn Cheaters!!!
                                    Dear all,
                                    The same condition is with me, I have ordered two products., i.e.sandwich maker and electric kettle on dated 11.12.2014.but both product delivered after one month in damaged condition and now they reveresed pick up for replacemement.There is no any contact no.working for customer care.The only way through mail.

                                    arise inverter complent

                                    arise inverter not working SURJEET SINGH THAKUR PH-[protected] PH-[protected] ADD-62/9, KISHANGARH VASANT KUNJ, NEW DELHI-110070

                                    Arise water pump

                                    My arise pump is not picking water stongly through pump . And i have registered complaint on 20/05/2016. And no one is come here to rrsolve problem.
                                    And my complain no. Is HAO[protected]
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                                      Prakash Kumar Singh
                                      from New Delhi, Delhi
                                      Resolved
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                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Address:Gautam Buddha Nagar, Uttar Pradesh

                                      Good morning,

                                      Yesterday one service technician came and seen the Arise battery and 10 numbers of distal water bottles. After his observation he told this is dry run problem. Now please make your judgement based on the following data I have:

                                      Date of purchasing: 07/06/2009

                                      Warranty: 18 months

                                      Number of complaint : 03

                                      Number of distal water bottle used: 10


                                      and snap you can see below
                                      Please give me your reply as soon as possible by mail because my family is facing the problem ( summer is on peak already and light problem in night) and for further actions.


                                      Thanks for your kind support

                                      Prakash Kumar SINGH
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      This is really a problem which should be solved instantly, how can a shpkeeper do like this if a product is in warranty period.


                                      kind regards
                                      Pankaj Mishra
                                      I think there is some problem with battery, because it shouldn't consume this much of water quantity. The company should change the battery as it is still under warranty.
                                      I also faced same problem, but was replaced with new one.
                                      I am using the Battery of Hundai but I fill the water after 6 months and I am getting proper power backup.

                                      I never seen any battery such as this. It should be change because this is in warranty period
                                      I also faced same problem, but was replaced with new one.
                                      And never suggest to others for this.
                                      I have seen in the internet, this product is ISO rated. Consuming this much of water quantity, I think this manufactuting defect and responsible party or company should replace the battery as it is still in warranty.
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