Asha Net — internet service not working

Address:	Paras Apartment CHS Ltd,, E/101, Near shriji Vihar CHS Ltd, V, VASANT NAGARI, VASAI (EAST)
Website:	ashanet.in

My self darshan ashar from vasai, i am taking internrt service from asha net from last 2 years, currently from 3 months internet not working and customer service also not responding for my call & complaints, my plan speed is 10 mbps but if net works only 4 to 5 mbps speeds, i have paid 15 month advance payment for internet service

Please help for recovery my money back from asha net, very bed service in my area, we have 3 connections in my building and we all are not happy, we all need to leave service of asha net.