[Resolved] Asian Paints — already raised a complaint but it was closed without resolving properly

Barun Bhattacharyya

Address:

712235

I raised a complain couple of months back with complain no - [protected], some local representative from asian paints also visited and checked the issue and agreed to pay only colour of that cost.

We talked with local asian paint representative and asked who will bear the labour cost and in spite of repeated request they have denied to pay any extra amount rather than only colour cost

My only question is do you feel customer should paint on their own even if there is some issue with the colour? So, customer need to bear labour cost and trouble both to do the paint again

Request you to check it again and resolve the problem

My mobile no - [protected]

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Nov 3, 2018

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Asian Paints Customer Care's response Hi Barun, your product complaint has been already escalated to our internal team. The complaint number is[protected]. We assure you that our team will look into the matter and assist you in this regard.

Verified Support

Oct 03, 2018

Asian Paints Customer Care's response Dear Mr. Barun Bhattacharyya, thanks for your post. Our representatives visited your site on Saturday i.e. 29th September 2018 after getting your recent complaint, discussed your issues in detail and provided you with the required solution. We thank you for your trust in Asian Paints and we will be happy to assist you in any way in the future. Thank you.