[Resolved]  Asian Paints — asian paints aphs

Address:Mumbai City, Maharashtra, 400081

I have been chasing asian paints for waterproofing and painting of my flat in mulund since last 3 weeks. First they gave an appointment and did not turn up. Second time they came but the person visited said he will have to send the waterproofing expert and said he would do so asap but did not bother to call or send the next person. Call center goes into voice recording, says all executives are busy and they have noted the number and would call back. But nobody calls back. Twice i got to speak after many attempts, they said they will call back after talking about my problem internally, but never called back.

Professional and highly reputed asian paints accepting such low standard of call center is surprising. The question is how to get their good products and services through these low or unconcerned call centers..
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Jun 2, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Asian Paints Customer Care's response
Dear Yogesh, we apologize for the inconvenience caused to you. Kindly share your contact number. We will call you to understand and address your concern.
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I have purchased 4 bundle (24roll) of paper tape. it's glue is worse then i expect. Then i put a complaint to the shop keeper and your executive. They said there is a lot problem but when i buyed another bundle of another lot. That is also worst...
I will never buy the product of asian paint never ever suggest anyone to buy.

Thank you 😄
Asian Paints Customer Care's response, May 9, 2018
Verified Support
Dear Tarun, we are sorry to hear about your experience with our products. Kindly share your contact number. We will get our team contact you and address all the issues raised by you.

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    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
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