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Asian Paints — Complaint No - 220921C[protected]

Hi,

I have raised complaint (220921C16319,[protected] in the month of Sep-21 and technical team visited my home. Based on review team has identified application and quality issues including crack material and quality of paint.

I have been informed that work will be repaired in 1 week however even after 3 month it is not started. I have been following up regularly and was just getting response that it will be started soon.

Not sure the SLA for this resolution. Request your help on the same.

Thanks & Regards
Sunil Oza
[protected]
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Comments

Hi Sunil, we are sorry to hear about your unfortunate experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
Reply
Asian Paints Customer Care's response, Dec 1, 2021
Verified Support
Hi Sunil, as per the update from our team, the rework will start from 6th December 2021. Do get in touch with our field team for further assistance.

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