[Resolved]  Asian Paints — complaint not attended even after 15 days of complaint. complaint no. [protected]

Address:600092

I took the painting service of my flat through asian paints home care by spending rs. 1, 50, 000/-. They have given 3 years warranty. But within the warranty period, paint is getting faded in one area. Compalint was lodged on 19th october through asian paints toll free no. And complaint no. [protected] was assigned. But even after 15 days, no response from asian paints to rectify the defect which is under warranty.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 12, 2019
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Asian Paints Customer Care's response
Hi, we are sorry to hear about your experience.
We have already escalated your concerns to the relevant team, they will reach out to you with an update.
Complaint comments 

Comments

From
diwakar hardwares and electricals
35/17 rajaji main road
denkanikotta-635107
krishnagiri (district)

mobile no: [protected]
[protected]
we need new dealership of asian paints as we are interested to do good turnover nearly 1.5cr per annum
please i request you to give us dealership
thank you
Asian Paints Customer Care's response, Nov 28, 2019
Verified Support
Hi Rakesh, we would request you to share your contact details over an email to the following email id - [email protected]. Please note that the subject of the mail should say - "Asian Paints Dealership Request". Please mention your name, Contact Address (with district with area pin code), Shop Name, Contact Numbers - Mobile and Landline, Email Id and Pan Card Number of the person in whose name Dealership is required.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    873
    Pending
    196
    Resolved
    621
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information