[Resolved] Asian Paints — Damp proof for terrace

Satyendra kumar singh 1

from Delhi, Delhi

Address:

271 HI LINK CITY

Sir i have taken asian damp proof service for terrace leak in month of may with 6 year of warranty and they taken 50 thousandsfor the same but even after damp proof application my terrace still leaking and cause damage to false ceiling that cause 1lakh loss to me.i have complained to asian paint customer care but they are not providing any solution.

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Jan 19, 2021

Complaint marked as Resolved

My complaint not yet resolved.they marked wrongly as resolved.i think asian paint cheating to customer by updating wrong informatio as resolved .

Asian Paints customer support has been notified about the posted complaint.

Jan 19, 2021

Updated by Satyendra kumar singh 1 Dear team dont update wrong information like your fake ad of water proofing warranty with money back policy

Jan 19, 2021

Updated by Satyendra kumar singh 1 My complaint not yet resolved .dont update wrong information on site

Jan 20, 2021

Updated by Satyendra kumar singh 1 I have only legal option is available for caual and fraud service and poor product

Verified Support

Jan 20, 2021

Asian Paints Customer Care's response Hi, we have once again escalated your concerns to the relevant team who will connect with you to understand and address all the issues faced by you.

Jan 20, 2021

Updated by Satyendra kumar singh 1 Kindly expedite, i already waited approx 20days.i have no patience to wait more .your immediate action will be appreciated.

Verified Support

Jan 21, 2021

Asian Paints Customer Care's response We have received your kind complaint and accordingly site has been visited. We are working on your complaint and will update you by this weekend.

Feb 02, 2021

Updated by Satyendra kumar singh 1 when i will get my refund ?, kindly expedite, i have already waited more than a month, this type of casual service is not expected from reputed company.

Feb 02, 2021

Updated by Satyendra kumar singh 1 change the status from resolved issue to unresolved.wrong updation is not acceptable .

Feb 05, 2021

Updated by Satyendra kumar singh 1 Yesterday i had received Otp and same taken by mr kapil sharma for process of my refund by today, but still i have not received refund till now.kindly keep open my issue untill resolved.i have no trust on any of your employee, everyone is making lame excuse.one of your employee is telling to wait by today 10 o clock, so i will wait till10 only.

Feb 05, 2021

Updated by Satyendra kumar singh 1 I tried to call mr kapil sharma but he is not picking the phone, kindly keep open my issue it is not yet resolved

Feb 05, 2021

Updated by Satyendra kumar singh 1 If any of your employee will request to close the issue, kindly do not close untill confirmation from my side.i have not yet receive my refund

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Comments

Asian Paints Customer Care

from Mumbai, Maharashtra

Verified Support

We are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

Satyendra kumar singh 1's [Complaint's author] reply, Jan 19, 2021

9179161068

Asian Paints Customer Care's response, Jan 20, 2021

Verified Support

Hi, we have already escalated your concerns to the relevant team, we will reach out to you with an update shortly.

Satyendra kumar singh 1

from Delhi, Delhi

Hope i will get my refund on tomorrow(5th feb) by 10 o clock .kindly ensure my account should credited of my refund amont .and kindly do not make fake update on site the problem resolved.as you know my problem is not yet resolved.