[Resolved] Asian Paints — damp/moisture again appeared in the wall after damp treatment and paint by asian paints with in 4 months. | |||
I have done my flat painting and damp treatment by asian paint in the month of august'2017. But i am really disappoint because of inspite of spending so much money i have not got any solution from asian paints. Engineer came to my place and as per his advice first damp treatment done in bathroom and in two bed rooms walls. After 4 months again damp is visible in really bad manners, even other wall also effected after this paint. I need some the permanent solution of this issue and as per asian paints agreement problem should be resolved totally free of cost. Was this information helpful? | |||
Feb 5, 2018 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 Asian Paints Customer Care's response Dear Sir, we are very sorry to hear about your experience. Request you to please share your phone number and our team will call you to understand and address your concern.
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 4 Comments | |||
Comments
Can I get a call from Asian paints to solve the issue asap.
Reply
Asian Paints Customer Care's response, Jan 8, 2018
Verified Support
Yes, request you to please share your phone number and our team will call you to understand and address your concern.
The paint comes out while washing stains.I had purchased the paints from Kumawat Paints, New Sanganer Road, Jaipur
Savita Masih
D-10, Vardhman Sarovar,
Near Bhonya Ji ka Mandir and Jain Temple, Ganatpura, Near Patrkar Colony, Jaipur -302020
[protected]
Savita Masih
D-10, Vardhman Sarovar,
Near Bhonya Ji ka Mandir and Jain Temple, Ganatpura, Near Patrkar Colony, Jaipur -302020
[protected]
Asian Paints Customer Care's response, Jan 10, 2018
Verified Support
We are sorry to hear about your unfortunate experience. We have escalated your complaint to the relevant team who will work towards addressing the same.
We have allocated with material painting work to Asian paints ...BP NO...14824090 OF 2BHK flat
Your painter has not completed as per commitment, due to which cracks are developed in ceiling and walls
Your painter has not done sanding and painting properly and also Cleaning is not done
THANKS
Anand interior
Sandip Jain
[protected]
Your painter has not completed as per commitment, due to which cracks are developed in ceiling and walls
Your painter has not done sanding and painting properly and also Cleaning is not done
THANKS
Anand interior
Sandip Jain
[protected]
Asian Paints Customer Care's response, Jan 10, 2018
Verified Support
We are sorry to hear about your unfortunate experience. We have escalated your complaint to the relevant team who will work towards addressing the same.
Inspite of repeated follow ups, company is not settling our claims. We have purchsed white colour satin paint from M/s Porwal paint house Amravati Maharashtra. If claim is not settleed within 8 days we will lodge complaint in consumer forum.
Adv Chetana Kulkarni [protected]
Hemant Kulkarni [protected]
Adv Chetana Kulkarni [protected]
Hemant Kulkarni [protected]
Asian Paints Customer Care's response, Feb 6, 2018
Verified Support
Dear Chetana, our representative visited your site and provided resolution. We have sent our observations and settlement details to your email address. Kindly go through it and revert with your confirmation.
For any clarifications/queries, please feel free to get back and we will be happy to assist you. Thanks.
For any clarifications/queries, please feel free to get back and we will be happy to assist you. Thanks.
Asian Paints Customer Care's response, Feb 12, 2018
Verified Support
Dear Chetana, thank you for your post and accepting our offer of goodwill. We have initiated the settlement process from our end. This process will be completed maximum within 7 working days. Our representative will be in touch with you. We thank you for your trust in Asian Paints and we will be happy to assist you in any way in the future.
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