[Resolved] Asian Paints — Peeling continuously

ViNkG03H03

from Belgaum, Karnataka

Jun 23, 2022

Address:

Rumewadi cross,tal- khanapur,dist -belgaum,Karnataka

M GENUINE CUSTOMER of Asian paintsâ¦ since m using it for almost 10yrs to my 3 housesâ¦ But this time they cheated me with their moto â5yrs performance warrantyâ..
As I have seen lot of ads regarding Asian paint aspira which is top end paint in the segment of âInterior paintâ.. Even Asian paint app shows itâs Super luxury paint so I decided to buy itâ¦ Before applying it I used Asian paint interior primer.. After applying the aspira paint soon I noticed itâs peeling continuously with minimal scratchâ¦ then I called my paint distributor person, he CONTACTed area manager who controls north Karnatakaâ¦ The good part is he came, seen the problem & assured me that he ll give explanation, that why is happening so? But unfortunately since then he didnât CONTACT meâ¦ So I decided to file complaint online then on website I found wats app noâ¦ ther also I filed my complaintâ¦ Aftr 2weeks today I got call from companyâ¦ I said everything even though call got disconnected & still my problem is not solvedâ¦
So is this the way to betray your CUSTOMERsâ¦ Why the ### u r running so big company & not solving their problemsâ¦
So my humble request to you âplease solve this problem as early as possible â¦

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Jul 27, 2022

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2022

Asian Paints Customer Care's response Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.