[Resolved] Asian Paints — Product was not good.

Kishore Bhimureddi

Jan 15, 2022

Address:

Sullurpet, Nellore (Andhra Pradesh)

I have recently painted my house . The local dealer charged me 66500 for just paints. After the painting has completed I understand there were few patches which are clearly visible. When I approached the dealer he said that is how the paints will be. This is really shocking to me. After spending the entire amount he simply said that the Color’s that I selected have the problem. They will show patches.

I trusted the Asian paints brand and now I am in a situation that I should not recommend the Asian paint to anyone.

If you are really concern about my issue plz show me the solution.

Thanks
KishoreB
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Mar 27, 2022

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2022

Asian Paints Customer Care's response Hi, apologies for the inconvenience caused. We have escalated your concerns to the relevant team, they will reach out to you with an update.

Feb 04, 2022

Updated by Kishore Bhimureddi Hi,

I did not receive any call from anyone after the update. Please respond as your paint will not stay long as you know the fact about your Company Product.

Thanks
Kishore B

Verified Support

Feb 21, 2022

Asian Paints Customer Care's response HI Kishore, we regret the unpleasant experience. We are sharing this with our team and they will get in touch with you.

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Comments

Kishore Bhimureddi

Jan 25, 2022

Hi Team,

As you asked for the details I am providing here. They are Royale paints, Please contact me if you need anymore details

Thanks
KishoreB

pvreddy75

from Hyderabad, Telangana

Mar 16, 2022

Hope they have resolved the issue. I also had worst experience with Asian. They are just deploying unskilled local workers.

Asian Paints Customer Care's response, Mar 17, 2022

Verified Support

Hi Veerendra, we are sorry to hear about your unfortunate experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.