[Resolved]  Asian Paints — Refund of excess amount collected of Rs. 3545/-

Address:560098

I have contacted your local office Bangalore on 22nd April in connection with lying damp proof on the terrace and parapet walls. On 25th your representative Mr. Irshad visited the place and given a quotation of Rs.40, 402/- dated 25.04.2017 and requested me to remit the amount through your payment gate way. Accordingly I had remitted the amount on 26th April itsel[censored]nder BP No. 14329064. After remitting the said amount, I noticed an discrepancy in your quotation while allowing 20% discount and brought to the notice of your representative by E mail and requested to refund the excess amount collected from me. To my surprise, even after my several reminders over phone followed by E Mails resulted nothing. Hence this complaint. The work was entrusted to M/s. Radiant Enterprises, Bangalore and they have carried out the work with in 2 days and your official has even inspected the site and obtained my signatures on so many papers.
Two days back some lady has called me and requested me to give my accounts details to remit the excess collected amount.
In view of the above I request you to arrange to remit me the excess amount collected from me and redress my grievance without further loss of time.

Thanks and regards,
Moodbidri Vinayaka Prabhu.
Mobile : [protected]
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Jun 10, 2017
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Asian Paints Customer Care's response
Dear Moodbidri, extremely sorry for the trouble caused. We will investigate the concern internally and you can rest assured that our team will address all the issues faced by you.
Complaint comments 

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Asian Paints attended the Roof leakage aspects 3 months back. Recent rains some areas seepage's noticed. To be attended again.
Asian Paints Customer Care's response, Jun 20, 2017
Verified Support
We are sorry to hear about your unfortunate experience. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
Asian Paints attended the Roof leakage aspects 3 months back. Recent rains some areas seepage's noticed. To be attended again.
Asian Paints Customer Care's response, Jun 20, 2017
Verified Support
We are sorry to hear about your unfortunate experience. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.

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