[Resolved]  Asian Paints — The Color shade selected from the Online is completely different from offline color

Address:H.No : 74, Sri Sai Raghavendra Homes, CKR and KTR convention hall, Badangpet, Hyderabad, 500058

My Cousin is in other country and he selected colors from Asia Paints android application. He selected the color(gray shade (7229)) from asian paints app but when we took the color from dealer, we got blue color shade with the same color code. I have raised an issue with asian paints and they sent agent to building location. He also confirmed that there is a color shade difference. I bought 2 boxes from dealer for this color shade and I got amount for one box but I didn't get the amount for another box. Below is the Complaint number I have raised...
Complaint number : [protected].
Basically dealer doesn't have the license to mix the Ultra Protek brand but agent didn't cared about it.
I really disappointed with asian paints color shades and it's service.
Please don't choose Asian Paints.
I want the refund for the remaining box.
Please check the complaint number for more details like photos and ect...
Please contact for more details
[protected]
ramu.[protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
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Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

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