Asian Paints — Very bad service - Wall paints getting peel off

srirm

Nov 27, 2021

Address:

Flat No.213, Apoorva Lakeside Apartments,, TataSheerwood Road, Basava Nagar

We have painted our home in the beginning of the year. Now, Wall painting getting peel off. It not yet completed 1 year.

- Date of incident - 11/27/2021
- Full Description - Wall painting getting peel off.
- Desirable resolution - Please help to re-paint it.

Inspite of multiple compliant, no action taken from Asian paints.

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Comments

Asian Paints Customer Care

from Mumbai, Maharashtra

Nov 29, 2021

Verified Support

Hi Srirm, we apologize for the trouble you have gone through. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

Sunil oza

Dec 1, 2021

I have received call from Asian paints on Monday indicating it is rased with concerned department however did not got any resolution till date. Also came to know that internally this complaint is closed marking application error. Instead of closing it should be assigned to concerned team.

Please follow-up again.

Asian Paints Customer Care's response, Dec 1, 2021

Verified Support

Hi Sunil, we regret the unpleasant experience. We are sharing this with our team and they will get in touch with you.

Asian Paints Customer Care's response, Dec 1, 2021

Verified Support

Hi Sunil, as per the update from our team, the rework will start from 6th December 2021. Do get in touch with our field team for further assistance.