[Resolved]  Asianet Satellite Communications — disconnection

Address:Ernakulam, Kerala, 682023
Website:www.asianetdigital.co.in

I sent this mail to asianet before 10 days i didn't get any reply yet

From: thomas johnson
Date: fri, nov 10, 2017 at 1:28 pm
Subject: connection issue
To: [protected]@asianetindia.com, [protected]@asianet.co.in

Dear, sir/ ma'am

Subscription id: ga91021435

By the end of april 2017, as per the instructions from a customer care
Agent i have informed your local branch at palarivattom to disconnect
The set up box connection of mine and collect the set of box from the
People who are living below my apartment.

And i have also contacted to this number,[protected] and the lady who
Picked up the phone assured me that it will be disconnected.

Now i got letter from your side that i have to pay the bill of rs.1700
From the month of may to november let me inform you that from may
Onwards i have moved to my home town and i am not at all using your
Services. This is a mistake from your end and why should i pay for it?

So kindly check the details and do the needful. I hope you have the records.

Regards,

Thomas johnson

[protected]

[protected]@gmail.com
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Dec 23, 2017
Complaint marked as Resolved 
Asianet Satellite Communications customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Asianet Satellite Communications Customer Care's response
Dear Team,

Will go through the mail received and do the needful

Regards,
Asianet broadband
Nov 28, 2017
Updated by thomasjrk
since 18 days days didn't any response from your side
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