[Resolved] Askmebazaar.com — Refund | |||||
18/4/2016 From Dr. Jacob p. M. The house Ii/144-a, thaikattukara p.O. Muttom, aluva Kerala -683106 To Kerala state consumer disputes redressal commission, Sisu vihar lane, Vazhuthacaud, Sasthamangalam p.O., Thiruvanantha-puram – 695 010. Email: [protected]@nic.In Respected sir/madam, Sub: online fraud by askmebazaar order number ndd11303619 My wife ms. Salomi c. M. Had ordered for an intex aqua hd power android phone on 3rd april, 2016 via order number, ndd11303619. The payment was made through my debit card indian bank account pos prch atm wdl seq no 361427 atm id 70011569 tran date (Mmdd) 0403 tran time (Hhmmss) 203257. On 5th april, 2016, the customer service called my wife and informed that that the product is out of stock and hence they are cancelling the order. They also informed that the amount of rs.6327/- will be credited back to my account within 5 to 7 working days. Despite calling them on their customer care number[protected] and sending mail to their helpdesk [protected]@askmebazaar.com. They come up with lame excuses like that they are processing the complaint and issue will be resolved soon. I would request your good offices to kindly do the needful and help me get back the money at the earliest. Please find attached the bank statement showing the money that has been debited from my account. Yours truly Dr. Jacob p. M. [protected] [protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Apr 20, 2016 Ask Me Bazaar Customer Care's response Hi,
Please raise a ticket using this link: http://support.askmebazaar.com and mention all the required details so that we can get the better insight of your query and assist you accordingly.
Regards,
Raj
Team AskmeBazaar
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2 Comments | |||||
Comments
Ordered for a brand new Intex Aqua HD power and got a call saying that it is out of stock. Refund not processed for the last 8 days they say that it will be done shortly. I have paid Rs.6327/- via debit card
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