[Resolved] Astroyogi.com — Rejected for refund

ran meet

May 7, 2025

Address: Punjab

I need refund but they reject my request. I have to recharge more to use but I only need refund

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Feb 16, 2026

Complaint marked as Resolved

Astroyogi.com customer support has been notified about the posted complaint.

Verified Support

May 09, 2025

Astroyogi.com Customer Care's response Dear Ranmeet,

We would like to inform you that, as per our records, your last transaction was made in March 2022. Following that, a balance of ₹21 has remained in your account, and no further transactions have been recorded.

As per our refund policy, refunds to the original payment method are not permitted. Additionally, any refund request must be raised within 7 days of the transaction date. Since your request is being raised after more than three years, we regret to inform you that we are unable to process your refund.

We appreciate your understanding and are happy to assist you with any other queries or support related to your account usage.

Warm regards,
Team Astroyogi