Asus India — Asus do not have buyback policy and repair cost is more than cost of mobile

Address:Hyderabad, Andhra Pradesh, 500083

My mobile is under warranty and had to get it serviced in an un authorized service center as they dont have their service center near to my village, and after some days gave my mobile to their service center they told it would be considered OW, i agreed but they told the mother board to be replaced and cost will be 8500, i purchased mobile for 8999, i asked for replacement under deprecation, but they denied saying they dont have any such policy, i called their cc, i had couple of chats.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

My imei driver of asus ZenFone not working. The authorize service centre charge 6500 for same which cover more than 60% of orginal cost of mobile.by considering life of mobile just 1.2 year i waste my 10000 rs on it.

Please bring quality product or not to sell this kind of phones.

Asus H61M-D LGA 1155 Micro ATX Motherboard is warranty a Valid time 24/06/2018. No Display motherboard and no solution my motherboard not complete service. Please argent my asus motherboard is solution.

Serial No. F6M0AJ001115
Part No. 90MB0GS0-M0IAY0

Rajender
Mob: [protected]
Ghaziabad U.P 201009

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information