Asus India — Asus Max Pro M2 [ Phone got dead after updating ]

Asus have very poor customer service. Got a FOTA update on Asus Maxpro M2. After updating it. The phone's motherboard crashed and it never started. Now, they're asking 11K for the motherboard.
Was this information helpful?
No (0)
Yes (0)
Asus India customer support has been notified about the posted complaint.
Nov 21, 2020
Updated by rahulkgp
Asus has very poor customer service. Got a FOTA update on Asus Maxpro M2. After updating it. The phone's motherboard crashed and it never started. Now, they're asking 11K for the motherboard.

I have got to know that they have some bug in their 0.73 update. Due to this a lot of phone have got similar issue.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information