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Asus India Complaints & Reviews

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Last updated Apr 1, 2024
Complaints 1251
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143
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Asus India reviews & complaints page 48

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S
Sereen thomson
from Bengaluru, Karnataka
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Not getting switched off

Address:Udupi, Karnataka

Hello Sir/Madam I bought my latop Asus Eeebook VF79856/ASUS("F3NLCX06040412G") on[protected]...within 2 months my laptop is showing problems with switching off.Now even though I try to switch off my laptop its not getting switched off...And when I open it the next time, there is ahuge difficukty in opening. As they are telling "repairing the PC"..then another page comes which says.."do you want to open with windows 8"..when I try to topen...
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F
flame10
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Fast battery reduce

Address:Ahmedabad, Gujarat

I bought a mobile of asus zenphone 5 before 4 month ago but now i have been facing a problem of my mobile for last 1week my mobile's battery reduce very fast when i use its app or other functions than before. i hope i will get solution soon....
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K
kamal nayan dutta
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Smart phone

Address:Dibrugarh, Assam

I bought this smart phone (ASUS ZENFONE C) from online store on 13th april 2015, after the 2nd month my cell began to get hanged, auto restart, the battery gets heated up very soon and now the flash of the camera don't work. So i am facing very much problem here, hope you understand.So Sir kindly take necessary action as soon as possible....
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S
sunnydch86
from Delhi, Delhi
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Delay in returning the Handset

Address:New Delhi, Delhi

I have given my Asus Zen Phone 5 for repair on 14th July 2015under warranty since it was not booting up. Initially I was informed it will take 3-4 days. Since then they keep on saying it will take couple of days. Now it has been more than 15 days still the answer is same that it will take 3-4 days. Product : Asus Zen Phone 5 RMA Number : INU9570522...
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P
physicsmaster
from Kolkata, West Bengal
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Prank by a friend

Address:Kamrup Metropolitan, Assam

My friend played a prank with me . He just put a add of my mobile in your site and registered my no .. i m getting unknown calls . I hereby request you to reslove my problem by resloving it as quick as possible ..my phone is asus zenfone and contact no is [protected]....
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N
Nikhil Lanjewar
from Nagpur, Maharashtra
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Screen touch problem

Address:Nagpur, Maharashtra

Dear sir,

We have purchase asus zenfone 4 a450cg (Sr, no. [protected]) from flipkart.com
As this phone is very poor quality, i have more & more time send service center but no solution this problem
Problem no. (1) : - networking, (2) : - hanging (3) : - screen touch (4) software up detion


So kind request pl replace my phone set. . .
I am very suffering

....
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S
sitanshu21
from Noida, Uttar Pradesh
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No support in warranty

Address:Gautam Buddh Nagar, Uttar Pradesh

my asus transformer book had software issues for which i contacted support, and no response yet, even the technical support can not be provided online. still waiting for a result from them after several calls and emails, been 20 days and no support engineer showed up to my place yet....
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B
bhureddy Manish reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in returning given product

Address:Hyderabad, Andhra Pradesh

I bought a zendone 6 on march 18 from amazon within a few week i experienced a problem with sim slot and i gave it to service centre in hyderabad.. pierara building they didnot evenn called me i directly went after a 3 days and brought it after 2 days again memory slot stopped working and they again took it for 3 days i took it back from them after 3 days of normal usage i again encountered a problem with navigation buttons.now they took...
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Address:Kottayam, Kerala

My Asus laptop purchased from Dubai, had international warranty. However I had to go through the trouble of making more than 20 phone calls to several customer care numbers over a period of 45 days to get the warranty approved. The hard disk complaint was sorted by replacing it under warranty. However I lost trust in Asus product as it is a new laptop and had to go through service in its early life. ... Service quality was poor, because,...
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T
Trupti Deore
from Nashik, Maharashtra
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Not receive service within 20 days

Address:Nashik, Maharashtra

I have send my mobile for repairing at your registered service center at Nashik (Maharashtra) on 23rd June 2015, immediately after one month of purchase of mobile. After 8 days, I communicate with the person-in-charge of that center and he replied that its water damage so I have to pay the cost for the same. I immediately said him to send me quotation for repairing. But he didn't send or even reply to my calls un till 17th July, 2015. He...
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Y
ynchopra
from Mumbai, Maharashtra
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asus zenfone 5

Address:Mumbai City, Maharashtra

asus zenfone 5 have a very bad screen m using it from last four months and screen broke twice i have used many mobile but dey dint break like asus zenfone 5 even after falling many times n company wants a huge amount for replacement of screen dis is very wrong asus...
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M
mayank20
from Delhi, Delhi
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No Customer Care

Address:New Delhi, Delhi

I have ASUS zenfone 5. the phone is in the warranty period. my phone got a little problem of not charging due to error in charging jack in the phone. i have submitted it to Service centre the have commited me to get it repair within a week. ithas been two weeks passede & the person accountable is not picking up my call. hen i called to main service centre they are saying that our ESTIMATE is more 10 days MORE. I want to take an action against...
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S
Sinan Bekir Pamuk
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notebook/zenbook

my Zenbook' screen was cracked open from where it is joined the main body...its been only a couple of months since I bought my laptop...its a big frustration...never expected to see that ...I paid almost 15 hundreds to this laptop and its total disappointment...I want you to take care of that......
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I
idmurali
from Gudur, Telangana
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Zen Phone : Model No. Asus Zenfone 4 A450CG

Address:Nellore, Andhra Pradesh

Complaint had been registered last month before ending week. I got the reference Case ID. ID is A[protected] not resolved. For this ref. ID i called up more than 8 times. But no response from Asus support. ASUS Case ID A[protected] this i got second time first week of this month. For this issue i called more than 6 times but no response. I thought this is the too worst service from ASUS. I could never seen anywhere. My handset had a still warranty. Kindly...
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Address:Chennai, Tamil Nadu

Sir, I am not able to make a call to anybody. After few seconds of making a call there is a crackling sound and the call is disconnected. I am using dual sim. how to rectify this problem. I had used lower standard of mobiles so far and I have not faced such problem. Kindly rectify it....
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A
ANJANA R PRABHU
from Chennai, Tamil Nadu
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Defective phone given by company

Address:Bangalore, Karnataka

I have purchased an Asus Zenfone 5 on 13.12.2014 through flipkart. The phone was delivered by Acyutam Etrade Pvt Ltd, New Dellhi who is an authorized dealer of Asus Phones and registered with Flipkart. There was a problem with the phone within one week of delivery. When I contacted the authorized service center M/s Regenersis (India) Pvt Ltd., in Bangalore, they informed me that there was a problem in the motherboard and the same had to be...
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J
JOSEPH EDWARD
from Erode, Tamil Nadu
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Laptop lcd screen horizontal like formation at the edge

Address:Dharwad, Karnataka

From:
Joseph edward
Chief loco inspector
Hubli

To :
The manager
Asus.

I purchased asus laptop core i3 on 14th march 2015 at hubli in bright systems / hubli (Invoice enclosed) . In the laptop there is a horizontal line formation on top edge of the lcd screen, and on the left corner there is an ink mark formation. I have visited asus service center on 8. 7. 2015 and explained...
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A
Arvindkrishna
from Salem, Tamil Nadu
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ASUS X550CA-X110D Notebook Battery not available in all over India.

Address:Chennai, Tamil Nadu

Hi there i bought first product from ASUS and that is ASUS X550CA-X110D Notebook after 9 months its battery stopped working, and i tried to contact at service center, they said this product is not available, when it will be available they will let me know, now its about 7 months more and still they are saying the same. Why the hell they have vigorous services, i am being using this product from 7 months like a desktop.
Even i tried...
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A
Aslam Sher Khan
from Vijayawada, Andhra Pradesh
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service centre

Address:Krishna, Andhra Pradesh

I have zenphone 5 i have been purchased jan 2015 and my set got problem with speaker yesterday i have been gone to your servicecentre at 5.40 they said we close at 5.30 they have been answers like so what i have been come on driving form 30 km my home at vijaywada city but i work in faraway from city what should i do did i leave the job for your service i have been used samsung, nokia and micromax but i did "t get answers like your end and...
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P
preetinder singh padda
from Srinagar, Jammu and Kashmir
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service centre complaint

Address:Amritsar, Punjab

i have asus zenfone 5.. there is no engineer present from two days at the asus service centre in amritsar.. please look into it.. my phone's touchsreen is not working and i have nobody to go to as this is the only authorised service centre...
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