| Address: | Secunderabad, hyderabad |
While replacing the display the service engineer not plug in the microphone cable, after that complaint for microphone that the microphone is not working, after 10 to 12 days they directly call me for service at home, and i ask them you didn't came to check what was the problem in my laptop and you're suddenly call me for service to replace the motherboard and they bought the motherboard in display box, and after replacement of motherboard microphone is not working and after that they again order the motherboard and and replaced it then also the microphone is not working then he again replaced the motherboard with older motherboard and again after some day your service engineer is came and bought a new microphone ASM of model ASUS ROG STRIX g531 which is lower version model of my laptop which is ASUS ROG STRIX G731GT, and open the bezels of display roughly and broke it, ( you can see on image) and after what i see the microphone cable is not attached by your service engineer this is the service that you provide to me and waste my time without any reason they replaced my adapter also, i get the new adapter because they order it and i know it from care center and then i call to the service center they say we not order the adapter sir, after that i say i talk to ASUS care center and they say me that my motherboard is not supporting the adapter that why the service center is requesting for the replacement of adapter and this scenario is not happened
Now tell me what to do, without any reason they replaced the motherboard they broke my bezel panel, they just removed the cover of the RAM. Also what to do now they just mess my laptop now i am so much frustrated because of your service. I really don't recommend anyone to buy asus laptop, i already decided to buy the asus premium laptop for my work purpose but now i'm not gonna buy the asus laptop
i attached all the photos regarding the irresponsible service from your company service center
Thanks for your worthless service Was this information helpful? | 
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