Asus India — Delay in repair of my mobile

I am so upset with ASUS and the service center team with no update or reply. My phone is with the service center for more than 8 working days now submitted with them on 29th sept 2020 such a long timeline to fix my phone has forced me to buy another phone as in today's world it's impossible to live without mobile. I was planning to buy a ROG laptop but with this experience from ASUS and the service center I bought a mobile from a different brand and will not buy any of your products and will share this experience with all of my friends. I am so upset I can't tell you and the service center behaves like they are doing favour to us and does not answer properly. I will file a formal complaint against the same and I had lot of ASUS products but this would be the last one. I will make sure no of from my contact buys your products as you after sales support is pathetic.

Rohit Maini

S NO JBAAGF08K849KWF
RMA AP67L92113
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They are the worst and service center is unprofessional. Maximum service jail rd delhi

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