[Resolved] Asus India — for repairing notebook, asking for charges even notebook is in warranty period

neeraj shakya

May 13, 2019

Address: New Delhi, Delhi, 110075

I have purchased Asus notebook serial number-J1N0CV16Y596051
Product Type- Notebook
Product Model- VivoBook E14 E402WA

Since last one month, i am facing problem with this notebook. When i switch on laptop, it start heating because cooling fan is not working properly.
After some time, this notebook become slow in processing and sometime it feels like this will blast because of heating. I have contacted Asus india many times but they did not give me solution yet.
This notebook warranty is valid till 15-may-19 but Asus is asking for service charge with checking the notebook.

Therefore i am feeling like Asus has cheated me by providing this defected notebook.

Please help me to correct the issue.

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May 13, 2019

Complaint marked as Resolved

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Comments

prince chhibber

from Mumbai, Maharashtra

May 27, 2019

I am connecting my device with different wifi's but it shows "CONNECTED, NO INTERNET"...KINDLY HELP

geetha daliboyina

from Visakhapatnam, Andhra Pradesh

May 28, 2019

This phone was problem please return my money or new mobile.all ready submited complent last week i am geetha my cont no:[protected].last one month facing this problem.