[Resolved] Asus India — for repairing notebook, asking for charges even notebook is in warranty period

[Resolved] Asus India — for repairing notebook, asking for charges even notebook is in warranty period

N neeraj shakya May 28, 2019 May 13, 2019

I have purchased Asus notebook serial number-J1N0CV16Y596051 Product Type- Notebook Product Model- VivoBook E14 E402WA Since last one month, i am facing problem with this notebook. When i switch on laptop, it start heating because cooling fan is not working properly. After some time, this notebook become slow in processing and sometime it feels like this will blast because of heating. I have contacted Asus india many times but they did not give me solution yet. This notebook warranty is valid till 15-may-19 but Asus is asking for service charge with checking the notebook. Therefore i am feeling like Asus has cheated me by providing this defected notebook. Please help me to correct the issue. ADVERTISEMENT
Complaint marked as Resolved May 13, 2019 This complaint is not resolve yet. Please re-open this Complaint Status [May 13, 2019] Asus India customer support has been notified about the posted complaint.
2 Comments Updated: May 28, 2019	ShareTweet
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Comments

prince chhibber

May 27, 2019

I am connecting my device with different wifi's but it shows "CONNECTED, NO INTERNET"...KINDLY HELP

geetha daliboyina

May 28, 2019

This phone was problem please return my money or new mobile.all ready submited complent last week i am geetha my cont no:[protected].last one month facing this problem.