Asus India — Given used laptop an also fake commitment

Address:

Amravati

I have purchased Zenbook Duo UX481FL from Super computer Amravati on 4th of september 2021 as we unboxed the laptop after a day i noticed that the D key is not getting pressed as other key called the owner as laptop is in DOA warrenty visited the shop on and they promised the DOA in 10-15 days. after few days recieved the laptop again but this time the new laptop which were they giving as they claiming an DOA product was unboxed and there were visible signs o[censored]sage on the laptop but not they are refusing to give me new product and providing me an used laptop after arguing the shop owner they said to visit the service centre after visiting the service centre they also refused to provide me DOA as it passed the DOA period unbelievable things happen I have all proof against service center an also against showroom also videos an all pictures an call recording also available of this