Asus India — K8nrcv02f132338, My laptop speaker is not working

My laptop speaker is not working i went to f1 services in nehru place he said come the next day then again come the next day and then again next week i am frustrated for not getting a service i also called for onsite help first time on 2nd september and since then i have called you a thousand times and also mailed you but no reply has been observed from your home visit technician i want to get my laptop repaired it is waste of time my money and also it is a harassment for a person i will not recommend your products. Also since day one a strip of led is working a little out of the whole keyboard which i have been told was normal which is not since my other friends also use laptops with led and none of their laptops have an odd light strip in their keyboards. If i will not get the service i shall lodge a fir against mental and physical harassment