Asus India — Send me a defective product and now not accepting for a replacement.

Address:

VGP Victory House, Unit No.11; 14& 15, Anna Salai, near Sony Centre, Mount Road, Chennai, Tamil Nadu 600002

Bought asus tuf f15 on Dec 31 2021 and it was bought by my uncle since I couldn't come to Chennai. Product was delivered to my uncle's house and I bought it from reliance digital and no one from reliance digital told me about 7 days replacement policy.Because of pandemic I couldn't unbox the product and I was able to unbox on Feb 3 2022 and I found there is no damage physically but inside of the screen was broken and I have the videos and photos.Now asus service center blaming on me because I broken it and not covering even in warranty because of a small dent and that was not caused by me I have the video evidence o[censored]nboxing and it was sure caused in the shipment and while unboxing it was small not noticeable.They are not accepting for replacement and not warranty also.Please serve me justice, I haven't yet used the product.