Asus India — service centre person misbehavior and wrong information about laptop raised to higher authority of asus

Address:Kota, Rajasthan, 324002

Dear sir
I would like to inform you that comment mentioned below by authorized service centre kota is repeating the previous service information i. E beacuse i have already service my laptop 02 times at asus authoriesd service cetre (Summer computer) the same patches have found and issue was same in previous case. They have repaired and after 02 moth issue has been started the i have visited the service centre many times the executive said to me call not be raising after 6 o clock and service centre is also shifted. I have told him on 04.09.17 tell me about the new service centre they have directed about the service centre established at hat road kota. I have send my excutive with my asus laptop then executive of authorised service center have demanded 250 re to open the laptop our executive have call me to give and open the same i have told to him i am coming at service centre within 05 minute the that will be open but service centre executive was not agree and open that and told to our executive i. E totally liquid damage but last day i have started my latop i. E continue running smoothly at random that was not closed the display. Please look the photographs corrosion showing at screw porion and solder waste showing at center part. Photographs taken by authorized service centre. New purchased laptopn in jan 2016 and repair started april, may, nov, jan, march and september.
I would also like to inform your that service centre have no diagnos cheker equipment. They are misbehaving with me my my colligue. You are requested to kindly take the necessary action as earliest.

Now the issue is in latop.
1. Display not showing (The problem started from 29/08/2017)
2. Key board (/) is automatically writing (The problem is fro jun 2016 to till)

You are requested to kindly take the necessary action as earliest because our total data filled in that.

Laptop sr no: fan0cv[protected]
Vikash kumar jha
[protected]
+4 photos
Was this information helpful?
No (1)
Yes (1)
Asus India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1251
    Pending
    0
    Resolved
    143
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information