Audi India — Audi q7- no action taken on complaint and no feedback since selling the vehicle

Address:	New Delhi, Delhi, 110048
Website:	www.audi.in

This is to bring to your kind attention that you have delivered a faulty vehicle to me.in the last two months i have recieved zero feedback calls from your end, despite audi being a luxury brand. It is sad to see that customer satisfaction has no meaning for audi india.

Secondly, i myself have been tracing people from your company, first the central console was non functioning and faulty, when i reported this your technican, he tried schooling me about how i wasnt able to operate it. And mind you, i have various luxury cars ranging from jaguar, merecedes and bmw. I have never faced an employee with such audacity to answer a customer like that.
Secondly, during the delhi rains we need to use the defogger, that too isn't working, i had created a video and shared it on audi india's facebook page. As a result of my repeateded complaints my car was picked up for service for repairing the centre console, alignment and defogger, however, post service all my issues remain unresolved, no one told me what got the centre console stuck, the alignment hasn't been fixed and is still haywire, and when i complained about the defogger again, your technician started telling me technicalities, i am a lay man, i want my defogger to function and no redundant technical explanation, he asked me to increase the car temperature and i did so till 25 and it still didnt work, now i cant increase the temperature further in this humid weather. The company does not bother getting back to a customer who is repeatedly trying to connect with them to resolve his grievance. Your technician promised to get back to me with the senior technician today and yet i received no call from your end, i myself called.
Kindly look into the matter at the earliest and provide a solution, failing which i shall be forced to move to the consumer court.