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[Resolved]  Ava Merchandising — herman hansen rose flower design quartz ladies watch

I have purchased a herman hansen rose gold ladies quartz watch from ava shop at mumbai airport, india on 23.02.2018 for rupees 1299/-. After purchase when i came back home i noticed that the watch is not working. I have got the invoice receipt with date of purchase 23.02.2018 from the ava shop at mumbai airport.

Hsn code 91011100 — product code.

My email : [protected]
The watch is not in working condition. What should i do now. Please indicate..
Complaint marked as Resolved Mar 31, 2018

Complaint Status

[Feb 28, 2018] AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
AVA Merchandising Customer Care's response Feb 28, 2018
Sorry for the inconvenience caused to you. we have looked into your complaint and our customer support team will contact you shortly to resolve the matter.
Complaint comments  1 Comment     Updated: ShareTweet


I had traveled on 29th March 18 in BOM-DEL sector in Jet. I purchased Herman & Hansen ladies watch and Fengshui bracelets from AVA outlet at arriving hall of T3, Delhi airport. Eagle eye bracelet was found to be broken.
Details :
Date of purchase - 29th March 2018
Name - K Kiran Kumar
Mob No: [protected]

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    AVA Merchandising  Phone
    +91 11 4716 9800
    AVA Merchandising  Address
    1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060