[Resolved]  Ava Merchandising — herman hansen rose gold flower design quartz ladies watch

I have purchased a herman hansen rose gold ladies quartz watch from ava shop at lucknow airport, india on 13.01.2018 for rupees 1299/-. After purchase when i came back home i noticed that the watch is not working. I have got the invoice receipt with date of purchase 13.01.2018 from the ava shop at lucknow airport.

My email : [protected]@gmail.com and mobile number +91 [protected].
The watch is not in working condition. What should i do now. Please indicate
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Mar 14, 2018
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Jan 28, 2018
Updated by sanjeevgpb
I have purchased a herman hansen rose gold ladies quartz watch from ava shop at lucknow airport, india for rupees 1299/-. With invoice number 2231374 on 13.01.2018 time 11.58 am with sales executive name mr. Vimal singh. After purchase when i came back home i noticed that the watch is not working. I have got the invoice receipt with number 2231374 with date of purchase 13.01.2018 from the ava shop at lucknow airport.

My email : [protected]@gmail.com and mobile number +91 [protected].
The watch is not in working condition. I am deeply disappointed with ava merchandising shop at lucknow airport for its service and selling a defective watch. What should i do now. Please indicate means for refund of money spent or working watch for defective watch
Verified Support
Jan 29, 2018
AVA Merchandising Customer Care's response
Dear Mr. deshpande, Sorry for the inconvenience caused to you. Our customer support will contact you shortly and provide you a solution.
Complaint comments 

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I had purchased these in Hyderabad Airport on 5th December 2017, in the name of Timothy and surprisingly the headphone band just broke off...

So disappointed since i did not use it well as yet.. Please replace the headphone for me

Awaiting to get my complaints resolved

Very disappointed with the quality of the product

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