[Resolved]  Ava Merchandising — herman hansen watch 6134 not working

Address:Pune, Maharashtra, 411061

Dear sir,

I traveled on air india flight ai 668 on 01/08/2018 & had purchased the set of 2 herman hansen watches (His n her watch set, product code - 6134) for the amount rs. 1299/- from ava happy flyer program.
The women's watch is working fine, but the men's watch is not working.
The time lags behind slowly & then completely stops.
I replaced the battery with new one & but the new battery also exhausted in 2 days.
My no. Is 91-[protected]
Cc no. +91 [protected]
Kindly do the needful to repair / replace the men's watch at the earliest.

Regards,

Girish kulkarni
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Sep 8, 2018
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
AVA Merchandising Customer Care's response
Thanks for your email and sharing your concern with us. Our customer support team will contact you shortly to resolve the issue.
Complaint comments 

Comments

Dears, so far there has not been any progress in the matter. Please advise when the customer support team will contact me.
Dear Team, I have purchased smart watch from IGI airport. I hardly use it and now, it's touch stops working. Also, I try to connect the same through Bluetooth device which is also not happening. Worst product.. Don't recommend to buy anyone. I tried to find customer service center which I couldn't find in Noida.

Regards
Vikas
[protected]

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