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AVA Merchandising

[Resolved]  Ava Merchandising — herman hansen watch not working

Address:Hyderabad, Andhra Pradesh, 500019

I bought the harsen hansen watch in the hyderabad airport on april 20th, 2018. The gents watch not yet all working when i have opened from the seal pack and removed the strap. Ladies watch is working fine. Can you please let me know the service center address in hyderabad or let me know how to get it replaced. I was completely disappointed with this.
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Jun 2, 2018
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
AVA Merchandising Customer Care's response Please accept our sincere apology for the inconvenience caused to you. Kindly share your transaction number and registered contact number so that we can check the details and assist you further of you can also mail us at [protected]@avamerchandising.in or call at[protected] from 09:30 AM to 06:00 PM

Waiting for your response.
Apr 30, 2018
Updated by raja.drnl Transaction number - 2304069
Contact number - [protected]
May 01, 2018
Updated by raja.drnl Can I know the status??
Verified Support
May 02, 2018
AVA Merchandising Customer Care's response Thanks for sharing the details. our customer support will contact you shortly.
May 09, 2018
Updated by raja.drnl Hi,

As you said, I have contacted the person in hyderabad airport he collected the watches on sunday and said that he will customer care and will update me on Monday. But till now no update from that guy.

When can I expect the resolution.
May 12, 2018
Updated by raja.drnl Can I know the status??
Complaint comments 
4 Comments

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Comments

Transaction number - 2304069
Contact number - [protected]
Reply
I have purchased herman hansen black magnetic lock strap watch at kolkata airport on 12/03/2018 at 5.00pm in the names of A srinivasa rao. The strap came out of its position within two days. Pl give us details of your authorised dealer for replacement/ repair in Hyderabad, India.

Reply
My friend gifted me a Herman Hansen watch purchased from Bangalore airport. the glass of the watch broke. Am not able to find any nearby service centre in Chennai. You can call me on my mentioned number or mail me of the mail id. Pls help, this is very urgent

Reply
HI, i have purchase a Suitcase of Herman Hansen but suddenly the Handle of the bag broken when i pull the bag from one place to another, can any executive or technician person on behalf of the company resolve the problem. thanks

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