[Resolved]  Ava Merchandising — mens shaver and trimmer

Address:New Delhi, Delhi

I purchased a shaver/ trimmer from delhi airport on 3rd october. However, i had gifted the same to some one and now i have come to know that it is not working. There is no warranty card either in the pack although i was told there is a 6 months warranty. Kindly let me know how you will replace this faulty device. I am surprised that jet airways has a tie up with such a useless merchandising company. I can see all the reviews and now i realize that i have wasted rs. 1199 for such a useless article and have been embarrassed by giving it as a gift. Please do some thing to rectify the matter. Please replace the article.

Mrs. Paramita jaswal
Was this information helpful?
No (0)
Yes (0)
Nov 14, 2017
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
AVA Merchandising Customer Care's response
Dear Mam,

AVA Namaskar !

We deeply regret for the inconvenience caused to you...

We request you to kindly share your transaction number and register contact details so that we can further process your complaint, ..
or please call us at our customer support number[protected] or you can also e-mail us at [protected]@avamerchandising.in..

Looking for you kind co-operation in this matter..
Complaint comments 

Comments

I purchased the watch at Mumbai airport as a Jetairways

passenger on 19/07/2017.

All of a sudden, the display is not working from yesterday.

I have attached the photo and the payment advice.

Kindly replace the same with new one as the product is under warranty .

[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AVA Merchandising
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    216
    Pending
    0
    Resolved
    144
    AVA Merchandising  Phone
    +91 11 4716 9800
    AVA Merchandising  Address
    1, Salwan Market, Old Rajinder Nagar, New Delhi, Delhi, India - 110060
    View all AVA Merchandising contact information