[Resolved] Ava Merchandising — swatch watch

apareek29

from Mumbai, Maharashtra

Address:

Jaipur, Rajasthan, 302023

Dear sir/madam,

I have ordered swatch watch (Product code - c148) the payment of rs. 3696 was made on 9th may 2010 for rs, 3696 debited from my citi bank credit card. Initially the call centre used to say the watch is out of order and it will take some time, slowly the wait kept longer and longer. Finally after few months the call centre no. Was discontinued and i left any hope. But some days back i saw the name of ava merchandising again and need my money back.

I request your help in resolving above issue at the earliest. I have all the relevant documentary proofs with me.

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Dec 29, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

AVA Merchandising Customer Care's response Dear Sir,

Can you please share your transaction and register contact number so that we can check the details. you can also write us at [protected]@avamerchandising.in

Nov 25, 2017

Updated by apareek29 I do not have the transaction no., my registered no. is [protected]

Verified Support

Nov 25, 2017

AVA Merchandising Customer Care's response Dear Sir, Contact number is missing please share...again

Nov 26, 2017

Updated by apareek29 My contact no. is +91 - [protected]

Nov 26, 2017

Updated by apareek29 My contact no. is [protected]

Nov 26, 2017

Updated by apareek29 There is some settings in your portal due to which the contact no. is not visible (it is showing as 'protected'), I have already updated my contact details in profile section, why it is required again. Sharing the same in word below:
Nine Eight Two Nine Three Three Nine Three Six Two

Hope this will work

Verified Support

Nov 27, 2017

AVA Merchandising Customer Care's response Thanks for the confirmation. We will coordinate with you shortly.

Dec 02, 2017

Updated by apareek29 Dear Concerned, I have shared the details on mail, kindly help in resolving the issue on priority.

Dec 07, 2017

Updated by apareek29 Dear Concerned, I am waiting for the update from AVA Merchandising. Request to take it on priority.