[Resolved]  Avanse Financial Services — Regarding over charges

I take a loan of 30 lakh rupees and I take money at us account so they did wire transfer in which they take more than 1.5 rupees over dollar rate. It is around 55000 rupees for 16 lakh rupees transfer. Also the agent who transfer money he not confirm the rate to me and without asking me transfer it. So please give me proper solution of this issue. And he directly sent me the below document after transaction.
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Apr 27, 2023
Complaint marked as Resolved 
I need my overcharge back and I want repay some money of my loan so allow me for that.
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