| Address: | Pune, Maharashtra |
I am Arun Jain. I have applied for Higher Education loan (unsecured) for MS program in computer science in US/ canada 2015-16 for my son Ayush Jain in March' 2015 with Avanse Financial Services, Pune.
M/s Avanse Financial Services confirmed sanction o[censored]nsecured loan of Rs. 20, 30, 000/- for my son Ayus Jain over the e-mail, and demanded payment of Processing Fee in April'15 to Avanse Financial services before issue of the sanction letter.
At last, on their insistance, I had paid the entire processing fee (Rs. 11, 406/-) to M/s Avance Financial processing fee through NEFT transfer before issue of the sanction letter.
After payment of the entire processing fee, they issued us the open sanction letter dt. 18.04.15 (Loan A/c PUN/ 000856 ) for an unsecured loan of Rs. 20, 30, 000/- undecided program in may'2015.
Now when, I asked them to issue me a defined sanction letter for MS program in Computer science at McGill University for my Visa Clearance and further process, they are now not responding to my calls, e-mails. On repeated calls they now say that we do not sanction unsecured loan for Canada. This is totally an unethical business on the part of M/S Avanse.
I am now hardly left with any time to go to other banks for sanction of the loan
They are also refusing to refund my processing fee.
Arun Jain
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