[Resolved] Avenues India — Amount not refunded after failed transaction | |||
On 13th December, 2016 I made two failed transactions on makemytrip.com but amounts of Rs. 6791 and 6591 were deducted from my bank account on behalf of Avenues India Pvt. Ltd. and the transactions id are :[protected] and[protected]. The make my trip complain Reference ID:[[protected]]. Although I called the customer care service of make my trip but they asserted that the amounts were not funded to their account which means that it was deducted from Avenues India Pvt. Ltd. account and still not refunded to my bank account even after 20 days. This shows pure case of irresponsibility from your side and thus I want the refund as soon as possible. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Avenues India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Mazumdar,
Greetings from MakeMyTrip!
We are sorry to read about the issue, In reference to your complaint regarding the failed transactions on 13 Dec 16.
As we have checked and found with our accounts team also and as per them we have not received the payment for the booking.
Hence we request you to check with your respective bank for the same.
Kindly do let us know incase on any further assistance required for booking.
Assuring Best Services.
Regards
Team-MakeMyTripCare
Greetings from MakeMyTrip!
We are sorry to read about the issue, In reference to your complaint regarding the failed transactions on 13 Dec 16.
As we have checked and found with our accounts team also and as per them we have not received the payment for the booking.
Hence we request you to check with your respective bank for the same.
Kindly do let us know incase on any further assistance required for booking.
Assuring Best Services.
Regards
Team-MakeMyTripCare
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CCADL10FR3621GAAMOXRQ6 if check my Sbi online that transaction is show that to transfer
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