Avenues India — online transaction for irctc ticket booking

Address:indian railway

ON 7-7-2019 I make 3 payment through your gateway.IRCTC Ticket booking.the cash already deducted from my account. but the ticket booking FAILED.the reference numbers are AS folloWS.
INB AVENUES INDIA PRIVATE LIMITED[protected]IGAGNMZPQ2, [protected]IGAGNMWLJ7,[protected]IGAGNMVFX9.
please refund the amount in my account ASAP
I tried 3 times for the ticket booking but the same thinghappens.only the cash deducted and the ticket not booked.due to this i cannot travel.before i booked through this site many times.this time only this happens.so please take care of this issue and solve it soon.
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Transactions of 7900 on 11th july and 13th july has been done by my SBI savings account wothout my knowing or consent. Also today a transaction of Rs. 990 was done by my debit card again without my consent.
Kindly look into this matter and please try and refund all my money as soon as possible.

With regards,
Rajesh Bajaj

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