Avenues India — recharge amount not updated in videocon d2h

I recharge my vediocon dish tv customer id 42557825 using sbi net banking. My account got debited by rs. 215, but did not increase my dishtv account balance. Kindly look into this matter.

Recharge information :

Reference no. [protected]igadspynd8
Reference number cca[protected]
Amount inr 215.00
Status completed successfully
Debit branch sbi bishalgarh branch tripura
Date - time 14-june-20181 12.08 pm
Ref. No.[protected]igadspynd8 transfer to inb avenues india private lim