[Resolved] Axis Bank — 15243 Rs Negative balance

Shaikh Nabiul

Nov 19, 2021

Address:

Axis bank andheri sakinaka Mumbai 400072

Hi, My name is Shaikh Nabiul, I am writing this complaint regarding 15243 Negative balance in my savings account. When I called axis bank customer care they told these are consolidated charges for non maintenance of minimum for 2 years. I tell them As per RBI rules Bank cannot make negative balance in savings accounts due to not maintaining minimum balance. They tell you have to pay this amount. In this way axis bank cheating there customer and looting there hardly earn money. I have no job since 2 years that is why I am unable to maintain minimum balance in my account. Kindly help me regarding this problem.
THANKS

NAME.SHAIKH NABIUL
Email. [protected]@yahoo.com

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Jan 11, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2021

Axis Bank Customer Care's response Hi, we wish to inform you that the charges levied on your account are as per the schedule of charges and basis your positive consent and signature on the application form and MITC. Kindly refer to the MITC (most important terms and conditions) sent across with the welcome kit, to know more about the charges. Our structure of charges is very transparent and updated across all the documents and websites. Regards, Team Axis Bank.