Axis Bank — about personal loan policy

Santhudhanya

from Kottayam, Kerala

Address:

Plot # 15-17, Hebbal industrial area, 570016

I have appiled credit card personal based on recived sms..after i have recievd call from axis bank also completed enqiry and he was informed me your loan amount will be credit your account withn 2 working day..
After 3 days i am received below given msg

Dear Customer, we regret to inform that your request for Instant Loan on Axis Bank Credit CardXX2456 cannot be processed due to policy reasons. Call [protected] to know more. Pls conform what is the policy

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Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Please provide us with your contact number through a DM and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Oct 20, 2019

Updated by Santhudhanya [protected]

Nov 04, 2019

Updated by Santhudhanya Pls reply