Axis Bank — About reverse the cash on 10.12.16

Kumaraxis

from Ambur, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600001
Website:	Axis

Dear team,

On 10th am used to swipe my debit card amt of inr 540 but while transaction it was rejected but my amount is debited but still now that amt is not reversed to my act but i got just msg from axis that amt is revered. Kindly look at this issue and reverse my cash in to my act immediately and tks.

Transaction date : 10.12.16 and amt : inr 540/ shop name : balaji oil trader.

My bank act no : [protected] and customer id no :[protected]

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Comments

Ritika Singhal

from Bengaluru, Karnataka

even I am facing the similar issue that amount got debited but transaction failed.Got the msg saying that amount is reversed but haven't got any refund
Acnt no. [protected]

Axis Bank Customer Care's response, Jan 5, 2017

Verified Support

Hi Ritika,

Sorry for the trouble. We are in receipt of your concerns via mail number: 14085420 dated December 14, 2016 and will get back to you shortly on your registered email ID.

Regards,
Axis Bank