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Axis Bank — About the one assist service

I received a call from axis bank a month ago. They told me about Card protection. And they asked me for my DOB i typed in my dail pad and then now With out my permission they took my 2, 199rs from my debit card. I just want to deactivate this one assist service and refund the money.. Otherwise. I will also no more as axis bank customer.
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Dear Sundar, we apologize for the inconvenience caused. Request you to share your registered contact number & customer ID via this link http://survey.webengage.com/ws/1qq44ps along with the code JUL06CA0702 & our team can look into the same at the earliest - Andreya, Team OneAssist.
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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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