[Resolved]  Axis Bank — Accidental death claim insurance

Address:Ghaziabad, Uttar Pradesh
Website:axis bank

To,
The cnbc awaaz ltd
New delhi

Sub : complaint against axis bank - ghaziabad, u. p.


Respected sir/ madam,

Thank you very much for making a such a good show pehredar, i love your show and regularly watching. its really give us power to raise our voice against corrupt or bed companies who forget their services after selling products.

I am amul goutam belongs from delhi, i want lodge complaint against axis bank of gautam budh nagar branch, ghaziabad. the case was approx 7 months ago.
Actually my father had an account in axis bank, ghaziabad, u. p. and on dec.2015 my father had a fatal accident and he is no more now. so after some time i claimed the accidental claim insurance on axis bank and i have done all the document procedure correctly and needful things for that in feb.2016. and the member of axis bank told me that the amount will be credited in after 2, 3 months but now it is already have been more than 7 months but i did not get it yet and every time when i asked in axis bank regarding it, they are always giving me excuses and not giving any satisfied answer.

Kindly help me regarding the same. i will be very grateful to you.

Amul goutam
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Amul,

Sorry for the trouble. Please write to us at customer.[protected]@axisbank.com for us to assist you.

Regards,
Axis Bank
Hi,

i wrote to you at customer.[protected]@axisbank.com as well and its already have been 2 days since written.
but nobody is giving me any response.
Can somebody help me here please.
Hi Amul,

Please share the reference number you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank
reference number ?
i didn't get any reference number and nobody had a communication with me before.
i think this is the reference number which i got in my mail
:13145551
Hi Amul,

We have responded to your concerns via service request number:[protected] dated August 8, 2016. For any further clarification, you can write back to us on the same mail.

Regards,
Axis Bank

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